"The guest is still the reason for being the FutureHotel, we are merely looking at making the hotel smarter and the stay even more comfortable!"

PKF hotelexperts in conversation with Vanessa Borkmann, Professor Dr at Fraunhofer Institute for Industrial Engineering IAO in Stuttgart. 

Nils Heckscher chats to colleagues from around the globe and players throughout the tourism industry: "We chat about personal situations and best practice in these challenging times of Covid-19 and what could be happening when this is all over".