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PKF hospitality group is through its parent company (PKF hotelexperts holding GmbH, Vienna, PKF hotelexperts  GmbH, Vienna, PKF hotelexperts LLC, New York, PKF hotelexperts S.A., Buenos Aires, PKF tourismexperts GmbH, Vienna, PKF hotelexperts FZ LLC, Dubai, PKF hotelexperts Ltd, Hong Kong, PKF hotelexperts (Pty) Ltd, Cape Town, PKF hotelexperts Ltd., London, PKF hotelexperts S.r.l., Milan, PKF livingexperts GmbH, Vienna, PKF hotelexperts TOV, Kyiv, PKF research GmbH, Vienna, PKF marketing GmbH, Vienna, PKF hotelexperts Ltd Şti, Istanbul, PKF hotelexperts Inc, Shanghai, PKF hotelexperts DOO, Zagreb, PKF hotelexperts OOO, Moscow, PKF hotelexperts S.L., Madrid, 196+ events GmbH, Vienna, 196+ events GmbH, Berlin, 196+ events S.r.l., Milan are member firms of the PKF International Limited network. The network consists of of legally independent firms and does not accept any responsibility or liability for the actions or inactions of any individual member or correspondent firm or firms.

Privacy & data protection

This website is operated by PKF hotelexperts holding GmbH, whose principal place of business is at Schubertring 3, 1010 Vienna, Austria ("we", "us" or "our"). We respect the privacy of every individual who visits our website.

Information about you/use of this information

When you provide your contact details to us, we only use these details to answer/progress your query within the firms as listed in the disclaimer plus other PKF member firms, these details are not used for marketing purposes or provided to third parties. We will not collect any information which identifies you personally without your consent. Other than as required by law, or as set out in this privacy statement, we will not disclose information about you to any third party without your permission.


We will take reasonable precautions to prevent the loss, misuse or alteration of information you give us.

Other information

From time to time, we may collect information about you which does not identify you personally. This type of information might include the type of internet browser or computer operating system you are using and the domain name of the website from which you are linked to our website. When you view our website, we may store some information on your computer. This information will be in the form of a cookie or similar file, and will help us to tailor our website to match your interests and preferences better. Most internet browsers enable you to erase cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

Third party websites

Our website contains links to other websites, which are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their data protection policy, which may differ from ours. PKF member firms are not responsible for the content provided by third party websites which are linked to and from this website.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. Google Analytics works using cookies. Google Analytics cookies collect your IP address, however because IP anonymisation is used on this website, your IP address will be shortened (and therefore anonymised) as soon as technically possible and before it is stored or otherwise used in connection with Google Analytics. The anonymisation process takes place within the European Union or the European Economic Area, except in special cases, where your full IP address may be sent to a Google server in the USA and shortened there. We use the information collected by Google Analytics cookies to find out about how visitors use our website. The IP address sent by your browser in connection with Google Analytics will not be combined by Google, with other data. You can also opt-out of Google Analytics by downloading and installing the browser plug-in available at the following link:

How long do we store personal information?
It is our policy to retain your personal information for the length of time required for the specific purpose or purposes for which it was collected, which are set out in this privacy policy. However, on occasion we may be obliged to store some data for a longer time, for example, where a longer time period is required by applicable laws. In this case, we will ensure that your personal data will continue to be treated in accordance with this privacy policy.

Your rights

If you wish to:
- correct, rectify, update, supplement, anonymise, block, restrict or delete your personal information;
- object to our use of your personal information;
- if you have any questions about our processing of your personal information; or
- if you would like to transfer your personal information from us to another person or business,
please contact us


Our Website is hosted on servers in the European Union. We employ appropriate security measures to help protect your Personal Information and guard against access by unauthorised persons. Information storage is on secure servers in a locked and certified way and information is encrypted wherever possible. We undergo periodic reviews of our security policies and procedures to ensure that our systems are secure and protected. However, as the transmission of information via the Internet is not completely secure we cannot guarantee the security of your information transmitted to our website.


Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy.  Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.

Job applicants, current and former PKF employees

When individuals apply to work at any PKF hotelexperts firm, we will only use the information they supply to us to process their application. The personal information of unsuccessful candidates is held securely until it is destroyed in accordance with our retention schedule. Once a person has taken up employment with a PKF hotelexperts firm, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with a PKF hotelexperts firm has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it.


We use Dynamics 365 Marketing tool to deliver our monthly e-newsletter. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter.

Changes in privacy policy

We may change our privacy policy from time to time. When we change our privacy policy, we will publish the updated policy on our website. Please check this privacy policy regularly. Subject to applicable law, all changes will take effect as soon as we publish the updated privacy policy, but where we have already collected information about you and/or where legally required to do so, we may take additional steps to inform you of any material changes to our privacy policy and may request that you agree to these changes.


We acknowledge that the information you provide may be confidential. We do not sell, rent, distribute or otherwise make personal information commercially available to any third party, except that we may share information with our service providers for the purposes set out in this privacy policy. We will maintain the confidentiality of and protect your information in accordance with our privacy policy and all applicable laws.

Cookie policy

Our website at uses cookies to remember your preferences and help you obtain the right information. Cookies also allow us to see how our website is being used. By browsing our website you agree to the placement of cookies on your computer in accordance with the terms of this data policy.

International transfer

The transfer of your personal information to and between PKF firms may involve your Personal Information being sent outside of the EEA, to locations that may not provide the same level of protection as those where you first provided the information.
PKF hotelexperts will only transfer your personal information outside of the EEA:

  • where the transfer is to a place that is regarded by the European Commission as providing adequate protection for your Personal Information.
  • or there is another legal basis on which we are entitled to make the transfer. Full details of the locations of the PKF Offices are listed here.
  • if is necessary or helpful, we include other offices in our work processes, for accounting purposes and project related work processes.
  • due to our legal obligation to PKFI to transfer reports to PKFI and other PKF offices.
  • at the request of our clients either verbally or in writing a legal or contract base for internal or external accounting, marketing and research either given by our clients or a legal base. 


PKF hotelexperts holding GmbH
Schubertring 3 • 1010 Vienna • Austria

Terms & conditions

Please find our General Terms and Conditions here.